Privacy Policy
Effective November 8, 2026. This policy explains how elenanaples.com, the website of Elena Krutakova, Realtor® with The Gogan Team at eXp Realty LLC, 1217 Piper Blvd Ste 102, Naples, FL 34110, collects and uses information.
Information you give us
When you use a form (contact, home value request, personalized home search, partner or trade applications, investor introductions) or the chat assistant, we receive what you enter: typically your name, email, phone, property address and details, and your message.
Information collected automatically
- Cloudflare hosts the site and provides privacy-focused web analytics (page views and referrers, without advertising cookies) and Turnstile, which checks that form submissions come from people rather than bots.
- Apollo.io website visitor tracking may identify the company or organization associated with a visitor's network, and the pages visited, so Elena can follow up with businesses such as builders, architects and investors.
- Links you follow from social media or ads may include tracking tags (for example
utm_source) that tell us which channel sent you. - Listing searches open Elena's MLS search on elenakrutakova.goganteam.com, operated for The Gogan Team; that site has its own privacy terms.
How we use it
To answer your request, provide real estate services, send listings or market information you ask for, improve the site, and keep it secure. We do not sell your personal information.
Calls, texts and email
We contact you about your request by email or phone. We will only send marketing texts or make automated calls if you check the consent box on a form. Consent is never required to use our services. You can opt out at any time: reply STOP to any text, use the unsubscribe link in any email, or tell Elena. Message and data rates may apply.
Sharing
Your information is shared with Elena's brokerage, eXp Realty LLC, and The Gogan Team, including the customer relationship tools they use to manage inquiries. With your permission, we may introduce you to a lender, architect, builder or other professional you ask about; they will have their own privacy practices. We may disclose information if required by law.
Your choices
To see, correct or delete the information we hold about you, email [email protected] or call (239) 539-5648.
Children
This site is intended for adults and is not directed to children under 13.
Changes
We may update this policy; the effective date above will change when we do.
Equal Housing Opportunity.